Master in Information Science & Machine Learning

2023 - 2024

The University of Arizona, Tucson, AZ

Specializing in Machine Learning, NLP, and Deep Learning with a GPA of 4.0. Current Capstone Project focuses on Suicide Prevention using Deep Learning and LLMs.

I have been awarded inclusion on this year's College of Information Science Dean's List of Distinguished Scholars!

Certificate in Business Analytics

2014 - 2015

Indian School of Business, Hyderabad, INDIA

Graduated with distinction, earning a merit certificate. Studied on a part-time basis while excelling professionally.

Post Graduate Programme in Management

2012 - 2013

Great Lakes Institute of Management, Chennai, INDIA

Awarded a Gold Medal for leadership. Successfully managed the Economics Club and launched ARTHAYUGA, a national-level college event.

Bachelor of Technology & Electrical and Electronics Engineering

2004 - 2008

Vellore Institute of Technology, Vellore, INDIA

Graduated with a GPA of 7.9/10, building a strong foundation in analytical thinking and problem-solving.

Vice President - Lead Campaign Planning

2022 - 2023

IDFC Bank, Mumbai, INDIA

Max team size handled: 5

• Mentored and developed a team of five analysts in executing data science projects and data-driven marketing campaigns through effective cross-functional collaboration, resulting in an 8% increase in customer product holdings
• Designed and implemented multiple DOEs for marketing campaigns, utilizing A/B testing and advanced statistical analysis, which led to a 25% reduction in customer acquisition cost.
• Collaborated with data scientists to build a recommendation algorithm that guided call center agents in selling the optimal second product, boosting cross-sell sales by 25%.
• Led a digital transformation initiative by introducing a new Voice BOT channel, generating an additional 5000 M INR in saving accounts.

Deputy Vice President - Analytics Lead

2019 - 2022

RBL Bank, Mumbai, INDIA

Max team size handled: 21

• Led and managed a team of 21 data scientists to drive cross-functional analytics solutions, and developed a roadmap of innovative business use cases while enhancing reporting across the bank.
• Developed and deployed 8+ machine learning models, leveraging XGBoost and Random Forest for customer propensity models, and Apriori and Item-Item algorithms for recommendation systems, generating 30M INR in incremental revenue.
• Built and deployed a robust data pipeline by integrating 20+ machine learning models into a near real-time CRM system, boosting cross-sell revenue by 15%.
• Identified revenue leakage in lien recovery and debit card charging through extensive data mining, recovering 70 M INR and paving the way for a cross-functional automation project.
• Developed and deployed a CLCM framework for liability and asset products by integrating external data sources, including bureau information, driving a 10% increase in customer retention.
• Led BI transformation initiatives and implemented automated data dashboards, providing C-level executives with real-time insights and accelerating decision-making by 25%.
• Designed a Voice of Customer dashboard featuring a newly derived KPI, the Customer Satisfaction Score, utilizing data from multiple interaction channels, emails, chats, and calls, to optimize customer service and reduce call center costs.

Senior Manager - Inventory Analytics

2016 - 2019

Max team size handled: 6

Apollo Pharmacy, Hyderabad, INDIA

• Built and led the analytics team from scratch, driving inventory optimization that improved product availability from 87% to 91% and saved ₹50M annually.
• Leveraged internal prescription data and IQVIA insights to streamline pharmaceutical product offerings, improving service availability by 3%.
• Analyzed population and sales data to identify Hub Store hotspots and optimized delivery routes from DC to hubs, reducing emergency stock delivery time by 3 hours.
• Conducted a causal analysis across growth category stores by integrating internal data with store survey data, triggering strategic improvements in operational and training programs.
• Designed an end-to-end analytics framework for the 'Physical Bounce Audit,' ensuring effective data capture and analysis, and delivered executive presentations to communicate insights and recommendations.
• Conceptualised and developed a scalable data lake framework for the analytics team, enabling future-ready data storage and advanced analytics capabilities.

Analytics Manager

2016 - 2019

Tasty Bite Eatables Limited, Pune, INDIA

• Integrated U.S. SPINS data to develop dashboards that enabled detailed competitor product comparisons across retail stores.
• Coached and led a cross-functional team to identify opportunities for process improvement, empowering them to implement solutions that reduced water consumption by 50,000 liters daily.
• Developed a commodity price forecasting method that enabled the supply chain team to optimize purchasing and stock management, specifically for brown onion paste, resulting in annual savings of 1 M INR.
• Collaborated with the operations manager to enhance line throughput by 20% through a time-motion study, eliminating inefficiencies and optimizing manpower allocation.
• Improved plan compliance from 80% to 95%, production compliance from 95% to 98%, and shipment OTIF from 80% to 92% by implementing a robust cross-functional process and enhancing planning and forecasting

Systems Engineer

2008 - 2012

Tata Consultancy Services, Hyderabad, INDIA

• Led BBOSS Configuration team for the project of Ericsson OSS Plugins and managed end-to-end project delivery process
• Automated the process to reduce build time by 75% & automatically scheduled builds to control the quality
• Received two “On the Spot” Awards for Automation of the build process and 100+ deliveries in one month.